Frequently Asked Questions

Retailers, clothing shop owners, online stores and brands that want to buy clothing wholesale, and factories and suppliers that want to present their products on the platform.

UNITO is wholesale only, and the quantity required differs with the terms of each product.

Browse the products, choose the styles, colours, sizes and quantities, then submit your request on the platform. The UNITO team reviews the details with the factories before the order is confirmed.

The minimum differs by product and by how it is sold: by the piece, by the dozen or by size pack. These details are shown in the product information.

Your order can include products from different factories. UNITO explains the preparation, shipping and cost arrangements before final confirmation.

Communication, orders and follow-up all go through UNITO. Our team coordinates with the factory and answers your questions.

Check the product details, and ask the UNITO team for any further information before you confirm your purchase.

Each request is reviewed for availability, quantities, prices and lead time. Final confirmation comes once the details are clear and you agree to them.

Payment is made through UNITO. The available payment methods and their terms are explained when the order is confirmed.

It depends on the products, the quantities and the shipping destination. The expected time is given before final confirmation.

It is set by the size of the order, the delivery destination and the shipping arrangements, and is made clear before the order is confirmed.

The stages of the order, its preparation and its shipping are followed through UNITO, and you can contact our team to ask about its status.

Contact UNITO as soon as possible. Whether a change or cancellation is possible depends on the stage of the order and on the trading terms explained at confirmation.

Contact UNITO and send the order number with photos that show the problem. The team reviews the details and follows up the solution under the agreed trading policy.

Submit a joining request with your business details, product types and supply terms. The UNITO team reviews the request and contacts you to complete the details before your products are shown.

UNITO handles communication between both sides and coordinates the order, preparation and delivery details, so it is your point of follow-up throughout.